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FAQs @ JEB BUILDING SERVICES


How long does a quotation take?

• We will assess the job, take measurements, agree the design and materials to be used and the customer's preferred timescales.
• We then gather the information to formulate the quote. We aim to get the quote to the customer within 5 to14 working days. (But we aim for with 7 days)
• Any amendments/changes are agreed and a new quotation is sent out.
• If the quotation is acceptable then the customer will sign the confirmation letter.
• Then a date will be agreed for the work to start.

How long do I have to wait for the job to start?
• Wherever possible we will work to the customer's preferred timescales.
Please note that there could be a delay if we have to wait for materials to arrive into stock or be delivered. We will always liaise with the customer to ensure he/she is fully aware.

How long does a quotation last for?
• A quotation lasts for 28 days from quotation date. After this date the quotations maybe have to be re-quoted.
• This is due to constant changes in materials prices.

When are the payments required?
• 50% of the full amount is required within 10 working days of the work commencing.
*
• The final invoice is sent to the customer within 15 working days of completion of the job.
• The final payment is required within 7 days of the date of the final invoice.
* Subject to total cost of project, this percentage may vary.

How do I pay?
There are 3 methods of payment as follows:
• By bank transfer (BACS). Our bank details can be found on every invoice.
• By cheque
• By cash

Do I pay for a quotation?
• No you do not have to pay for a quotation.
• This is a no obligation quote.

Do you take waste materials away after the job is complete?
• Yes, we remove all materials away from the job after completion.
• It is sometimes necessary to have a skip on sit because of the quantity of waste. You would be told about this before the job would commence.
• Please note that we do not remove fridges or freezers.

What area in Devon do you cover?
• We cover a 25 miles radius from Exmouth.

Do you organise other trades necessary for complete the job?
• We will organise all other trades to complete the job.

 

WHAT OUR CUSTOMERS SAY

"It was really straight forward to work with James. He was open and honest from the start. No nasty suprises."
- Rob & Hilda - Exmouth



All sub-contractors used by JEB Building Services are fully qualified and are registered with the appropriate bodies:



City & Guilds
The biggest name in UK vocational education, with 2 million learners working towards one of our qualifications every year.
Gas Safe Register
The official body for gas safety in Great Britain and the Isle of Man.
NIC EIC Electrical Certification
The electrical contracting industry's independent voluntary body for electrical installation matters throughout the UK.
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